Terms & Conditions
These terms and conditions apply to all orders placed with Light Prints Ltd:
Artwork
Artwork will not be returned unless requested. Screen charges relate to the production of positive films used to create an image on our screens. The image remains the copyright of the customer; the screen and films remain the property of Light Prints Ltd. All films are stored for a period of 2-3 months free of charge.
Promotion
Light Prints Ltd has the right to promote (via photographs and/or videos and any other medium) any products produced by the company or through the use of company assets without prior client consent.
Delivery
Currently all deliveries within London are free of charge, but Light Prints Ltd, reserves the right to apply delivery charges depending on the size and location of the delivery. For all deliveries outside London, customers will be charged standard Courier prices.
Any short deliveries must be notified to the carrier and Light Prints Ltd immediately and in writing within 3 days.
Damaged or opened cartons must be checked or refused on delivery. Please note delivery dates quoted are a guide only and will not be legally binding unless specified as part of a contract.
Prices and Payment
Light Prints Ltd reserves the right to alter prices without prior notice. All items remain the property of Light Prints Ltd until paid for in full.
Returned cheques will be charged at £25.00 per representation.
Refunds
Due to the customised nature of the products we produce, refunds are not available on customised orders unless the products are defective. If you believe your products are defective you must contact Light Prints Ltd within 24 hours of receiving the items. Returns will not be accepted if products have been used, worn or washed.
If goods are returned, those items become the sole property of Light Prints Ltd.
